DATA PRIVACY STATEMENT

1. Data privacy in general

Our data privacy practice complies with the provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

The personal data we collect is used exclusively for the processing of your order unless you choose to take advantage of additional services.

MOONLIT GROUP is the body responsible for the data acquisition.

We are constantly expanding our product range as well as our services. Subscribe to our newsletter to stay always up to date. You may revoke your subscription at any time in the newsletter management section in your customer account.

2. Usage and forwarding of personal data

We collect, store and process your data for the entire execution of your purchase, including any later warranty, for our services and technical administration as well as some marketing purposes. The collected data include your address data (such as form of address, first name, last name, street, postal code, town, phone) and your e-mail address. Your personal data will only be passed on to third parties or transferred otherwise if this is necessary for the purpose of contract fulfilment or accounting or if you have previously given your permission. Within the scope of order processing, for example, the service providers commissioned by us (such as shipping companies, logisticians, banks) obtain the data required for order processing. The data passed on that way must only be used by our service providers for the performance of their order-related task. Any other use of the information is not permitted and all the service providers commissioned by us adhere to that, too.

The use of your information for the purpose of customised advertisement also requires your permission. Furthermore, no information will be forwarded to third parties for advertising purposes. Of course, you may revoke your permission at any time with effect for the future (see also 7. and 8.).

3. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse visitors’ browsing activity on it. The information about your use of our website collected by the cookie will be transmitted to and stored by Google on servers in the United States.

For more information on Google Analytics and data privacy, go to https://www.google.com/intl/en-GB/policies/privacy/

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that in doing so you may not be able to use the full functionality of this website. You can also prevent Google from collecting and processing the data related to your use of the website (incl. your IP address) by downloading and installing the browser plug-in under the following link: http://tools.google.com/dlpage/gaoptout?hl=en-GB

4. SSL/Encrypted data transfer

Your data mentioned below are encrypted before transmission to prevent misuse of the transmitted data by third parties. SSL (Secure Socket Layer) is a security technology which guarantees that your personal data, including credit card information, login data and payment method, are securely transferred via the Internet. The data are encrypted so that they are readable only for the payment system.

Which of your data are encrypted?

personal data (address data, telephone numbers, etc.)

login data (username and password)

all methods of payment selected, credit card and bank account information via Paypal

5. Usage of cookies

On a number of pages, we use cookies to make visiting our website more attractive and enable the use of certain functions. The term “cookies” refers to small information files that your browser can store on your computer. The process of storing a cookie is also referred to as “setting a cookie”.

Based on your wishes, you can set your browser either to be informed when a cookie is stored, so that you can decide on acceptance on a case-by-case basis, or to accept all cookies, or to reject all cookies.

Our web shop is set up so that you can place your order, no matter how your browser is set for cookies.

Cookies can be used for a variety of purposes, e.g., to recognize that your PC already visited a web page (permanent cookies) or to store the items most recently viewed (session cookies). We use cookies to provide an increasing level of user convenience, e.g., to fill in the username for subsequent orders (for reasons of security, of course password must be entered manually), and for the purpose of giving kickbacks to advertisement partners for exchange services.

We cooperate with advertising partners that help us make the Internet offer and the website more interesting for you. This requires cookies from partner companies (third-party cookies) to be stored on your computer when you visit our website. These temporary cookies are deleted automatically after the specified time. Cookies from advertising partners are usually deleted after a few days or up to 24 months, in individual cases after several years.

However, our business partners are not permitted, nor is it possible for our business partners, to obtain, process or use personal data by means of our web site using cookies. Most of the cookies we use are deleted from your hard drive after ending the browser session (session cookies). Other cookies remain on your computer, and enable us to recognize your computer at your next visit (permanent cookies).

The way we use cookies in our web shop poses no risks or threat to you. To use our convenience functions, we recommend that you allow the acceptance of cookies for our web shop.

6. Online advertisement program

We use the online advertising product “Google AdWords” and have opted in to conversion tracking. The conversion tracking cookie is set on your browser only when you click on an ad delivered by Google for an advertiser who has opted in to conversion tracking. These cookies expire within 30 days and do not contain information that can identify you personally.

If this cookie has not yet expired, when you visit certain pages of the advertiser’s website, Google and the advertiser will be able to tell that you clicked the ad and proceeded to that page. Each customer receives a different cookie. Therefore, no cookie can be tracked across the websites of AdWords customers.

The information gathered with the aid of conversion cookies serves to compile conversion statistics for AdWords customers who have opted for conversion tracking. The customers are informed of the entire number of users that clicked on their ad and were forwarded to a page that had a conversion tracking tag. However, they receive no information that would allow them to identify the user personally.

For further information on the topic of “data protection” in connection with the online advertisement program Google AdWords, please go to https://support.google.com/ads

We are using re-targeting technologies to make the Internet offer more interesting for you. This technology allows us to display advertising to Internet users who have already shown interest in our shop or our products on our partners’ websites. We believe that showing personalised advertising based on interests is usually more interesting for Internet users than advertising without any personal relation. The display of these advertising media on our partners’ websites is based on cookie technology and on an analysis of previous usage habits. This type of advertisement is absolutely anonymous. No personal data is stored and no personal data is used to create usage profiles.

The following partner places cookies on our website:  Criteo

Cookies by Criteo can be disabled here at any time.

You can set your browser to prompt you before accepting cookies. If you do not want to accept cookies of our service providers and partners, you can choose the option “Block third-party cookies” in your browser.

Usually, the Help function in your browser’s menu bar tells you how to reject new cookies and disable existing cookies.

7. Revocation of agreements

The following agreement you may have explicitly granted. We would like to point out that you may revoke your agreement at any time with effect for the future.

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We are constantly updating our prices and are expanding our product range as well as our service. Sign up now for our newsletter and stay always up to date. You are able to cancel the subscription at any time in your customer account or in the newsletter management.

8. Data inquiries and requests for changes

In accordance with the Federal Data Protection Act, you have the right to obtain information at no charge regarding your stored data, as well as the right to insist on the correction (if applicable), blocking or deletion of this information.

With regard to your data, you may send information, deletion or correction requests, or suggestions to our data protection officer at any time:

Please feel free to

E-Mail: support@moonlitegroup.com